趙晶

一、簡介

1994至2001年，南開大學國際商學院學習，分別獲得管理學學士和管理學碩士學位。2001年至2004年在上海市東方有線公司綜合運營部、客戶服務部工作。2006年赴美國普渡大學消費者科學及零售系留學，於2011年獲得消費者科學博士學位。自2012年8月起在武漢大學經濟與管理學院從事師資博士后研究。2014年7月加入武漢大學市場營銷與旅遊管理系。

主要研究領域：消費者行為、服務營銷、醫療保健營銷。先後在Cyberpsychology, Behavior, & Social Networking，Journal of service management，Industrial Marketing Management，Journal of Services Marketing，Information technology and management，Behaviour & Information Technology，《管理評論》發表多篇學術論文。主持國家青年自然科學基金一項、中國博士后特別資助一項、中國博士後面上基金一項、並參與多項自科面上項目、青年項目。

二、學術論文

1. Zhao Jing, Ha Sejin., Widdows Richard (forthcoming). “The Influence of Social Capital on Knowledge Creation in Online Health Communities”. Information technology and management. (SSCI源期刊)

2. Zhao Jing, Wang Tao, Fan Xiucheng, (forthcoming). “Patient Value Co-creation in Online Health Communities: The Effects of Social Identity on Knowledge Contribution and Membership Continuance Intention,” Journal of service management, Vol. 26. (SSCI源期刊)

3. Wang Tao, Zhou Ling, Mou Yupeng, and Zhao Jing, 2014. “Study of Country-of-origin Image from Legitimacy Theory Perspective: Evidence from the USA and India”, Industrial Marketing Management, Vol. 43, pp. 769-776. (SSCI源期刊)

4. 趙晶和汪濤, 2014. 社會資本、移情效應與虛擬社區成員的知識創造，《管理學報》，第十一期，921-927頁.

5. Zhao Jing, Ha Sejin., Widdows Richard, 2013. “Building Trusting Relationships in Online Health Communities”, Cyberpsychology, Behavior, & Social Networking, Vol. 16, pp. 650-657. (SSCI源期刊)

6. Anaza Nwamaka, and Zhao Jing, 2013. “Encounter-Based Antecedents of E-customer Citizenship Behaviors,” Journal of Services Marketing, Vol. 27, pp. 130-140. (SSCI源期刊)

7. Zhao Jing, Abrahamson K., Anderson James, Ha Sejin, and Widdows Richard, 2013. “Trust, Empathy, Social Identity, and Contribution of Knowledge within Patient Online Communities,” Behaviour & Information Technology, Vol. 32, pp. 1041-1048. (SSCI源期刊)

8. 王全喜、趙晶，2001. 虛擬股份：對國有小企業進行產權改造的設想，《經營與管理》， 1。

會議論文

1. 汪濤、趙晶2013.社會資本、移情效應與虛擬社區成員的知識創造. 2013中國營銷科學年會，清華大學。

2. Zhao Jing, Wang Tao, and Nwamaka Anaza, 2013. The Relationship between E-shopper Perceptions of Value and Citizenship Behaviors: An Empirical Investigation. 2013 AMA summer educator’s conference, Boston, USA.

3. Nwamaka Anaza and Zhao Jing, 2013. Encounter-Based Antecedents of E-customer Citizenship Behaviors. 2013 AMA winter educator’s conference, Las Vegas, USA.

4. Zhao Jing, Abrahamson K., Anderson James, Ha Sejin, and Widdows Richard, 2012. Trust, empathy, social identity, and contribution of knowledge within patient online communities. 2012 Society for the Study of Social Problem annual meeting, Denver, USA.

5. Zhao Jing, Ha Sejin, and Widdows Richard, 2012. The influence of social capital on knowledge creation in online healthcare communities. 2012 Global Marketing Conference at Seoul, Seoul, Korean.

6. Zhao Jing, 2012. Meta synthesis of business model for effective health care management in hospital sector. 2012 International Joint Conference on Service Sciences, Service Innovation in Emerging Economy: Cross-Disciplinary and Cross-Cultural Perspective. 2012 International Joint Conference on Service Science, Shanghai, China.

四、學術專著

《在線健康社區中成員價值共創行為》，2014，武漢大學出版社，獨著。

五、科研基金

1. 主持國家自然科學基金青年項目，金額：21萬，基金號：71302095

2. 主持中國博士后特別資助項目，金額：15萬，基金號：2014T70743

3. 主持中國博士後面上項目，金額：5萬，基金號：2013M542068