物流英語

本書內容包括：物流簡介、客戶服務、物流倉儲、運輸與配送、包裝與採購、國際物流、第三方物流、供應鏈管理、物流信息管理。本書選材新穎、難度適宜、通俗易懂，注重突出職業教育特點與實際應用。本書不僅可作為各學歷層次職業教育現代物流管理專業教材，還可作為物流企業從業人員的培訓教材，對廣大社會自學者也是非常有益的參考書。

物流無國界。隨著世界各國之間貿易交往的日益密切，我國物流業已開始挺進國際物流市場。加強我國物流從業人員的英語培訓已成為目前迫切需要解決的問題。

Unit 1Introduction to Logistics

Text 1What Is Logistics

Dialogue 1Introduction to Logistics Company

Text 2Activities in Logistics System

Dialogue 2Visiting a Logistics Company

Unit 2Customer Service

Text 1What Is Customer Service

Dialogue 1Delay of Delivering

Text 2How to Improve Customer Service Level

Dialogue 2Making a Complaint

Unit 3Warehousing

Text 1Warehouse Operation

Dialogue 1Visiting a Warehouse

Text 2Inventory Management

Dialogue 2How Much Should I Order

Unit 4Transportation and Distribution

Text 1Transportation Mode

Dialogue 1Negotiating About the Transportation

Conditions

Text 2Distribution Management

Dialogue 2Partial Shipment and Transshipment

Unit 5Packaging

Text 1Introduction of Packaging

Dialogue 1Packing of Silk Stockings

Text 2Functions of Packaging

Dialogue 2The Packaging of Beer

Unit 6International Logistics

Text 1Containerization

Dialogue 1Talking About the Unloading Port

Text 2Main Logistics Documents

Dialogue 2Change the Port of Destination

Unit 7Purchasing

Text 1Purchasing

Dialogue 1What Is Purchasing

Text 2Purchasing Process

Dialogue 2Ordering Equipment

Unit 8The Third Party Logistics

Text 1The Nature of the Third Party Logistics

Dialogue 1Searching the 3PL Companies

Text 23PL in China

Dialogue 2Evaluating 3PL Companies

Unit 9Supply Chain Management

Text 1Supply Chain Management

Dialogue 1Developing a Supply Chain

Text 2Developing Trends in Supply Chain Management

Dialogue 2The Possibility of Creating a Supply Chain

Unit 10Logistics Information Management

Text 1The Role of Information Management

Dialogue 1Difference between Legacy System and Present System

Text 2Pick to Light Basics

Dialogue 2Introduction to Supply Chain Management Information

System

Appendix ⅠLogistics Terms

Appendix ⅡReference Keys

Appendix ⅢLogistics Documents

參考文獻