李文麗

1.1993.4-1997.1 任教於東北大學工商管理學院，歷任助教，講師

2.2000.9-現在暨南大學深圳旅遊學院，歷任講師，副教授

3.2004.12-2005.6 赴美國楊柏翰大學夏威夷分校訪問，獲亞洲行政人員管理培訓項目結業證書

1.組織服務氣氛與服務質量關係研究——以廣州市酒店業為例”，廣州市哲學社會發展“十一五”規劃2009年度課題 (No. 09B28) （2009.7-2010.7）

2.“旅遊企業對本科人才的可雇傭性能力需求研究”，暨南大學第十批教改項目（2009.5-2010.5）

3. “旅遊景區顧客滿意度調查”，華僑城控股有限公司資助（2006.6-2006.8）

4. “酒店收益管理的理論與應用”,暨南大學人文社科青年項目（2003.6-2004.6）

發表論文

1. Yuanqiong He, Wenli Li & Kin Keung Lai (2011, forthcoming), "Impact of Service Climate on Service Quality in China’s Hospitality", accepted by International Journal of Contemporary Hospitality Management, forthcoming.

2. Wenli Li, Paul Humphreys, Andy Yeung & T. C. Cheng (2007), The Impact of specific supplier development efforts on buyer competitive advantage: an empirical model. International Journal of Production Economics，Vol. 32, Issue 106, Pages 230-247

3. Paul Humphreys, Wenli Li & L.Y. Chan (2004), The impact of supplier development on buyer-supplier performance. OMEGA, Volume 32, Issue 2, Pages 131-143

4. Wenli Li, Paul Humphreys, L.Y. Chan & Mohan Kumaraswamy (2003), Predicting Purchasing Performance: The Role of Supplier Development Programs. Journal of Materials Processing Tech., Volume 138, Issue 1-3, Pages 243-249

5. 手工類非物質文化遺產的保護性開發研究 -- 以廣東東莞千角燈為例, 2010年9月《特區經濟》

6.收益管理在酒店業的應用策略，2006年11月《社會科學家》

7.雙語教學的效果分析與改善途徑，2006年6月《遼寧教育研究》

8.芻議企業學習類型和技術戰略的關係，2006年5月《商業時代》

9.酒店業顧客滿意度測量的實證研究，2006年3月《特區經濟》

10.酒店業收益管理的關鍵要素與實現策略，2005年10月《特區經濟》

11.旅遊管理3M教學法的學生評價與效果分析，2004年12月《旅遊學刊》特刊

12. Wenli Li (Dec., 2010), “Impact of Waiting Time on Tourists Satisfaction in a Theme Park: An Empirical Investigation”, accepted by The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM 2010), Dec. 7-10, 2010 Macau, China (Indexed by EI), forthcoming.

13. Wenli Li & Yagang Lu (Aug., 2010), “How Service Climate Impacts on Service Performance: Evidence from China Hotel Industry”, proceedings of the 4th International Conference on Management and Service Science (MASS 2010), Aug. 24-26, 2010 Wuhan, China (Indexed by EI and ISI).

14. Wenli Li (Mar., 2010), “Empirical Research on Customer Satisfaction Measurement in Guangzhou Hotel Industry”, proceedings of the 1st International Conference on Engineering and Business Management (EBM 2010), Mar. 24-26, 2010 Chengdu, China (indexed by ISI).

15. Wenli Li (Jan., 2010), “Measuring the Service Quality of Economy Hotels in China”, proceedings of the International Symposium on Green Hospitality and Tourism Management, Jan. 29-31, 2010 Atlanta, Georgia, USA (indexed by ISI).

16. Guanzhi dong & Wenli Li (Mar., 2005), “Evolvement of Industry Structure of Overseas Chinese Town in Shenzhen City China”. Paper presented at Western Casewriters’ Association Conference, Las Vegas, Nevada, USA

17. Wenli Li, L.Y. Chan & Paul Humphreys (Dec.,1999), “Developing an Effective Supplier Development Program in the Electronics Industry in Hong Kong”. Paper presented at the Fourth Annual International Conference on Industrial Engineering Theory, Application and Practices, San Antonio, Texas, USA..

18. Naigang Liang and Wenli Li (Jul., 1996). “Establishing the Quality Management System of an Enterprise based on ISO 9000”. Paper presented at the International conference on Management Science and Chinese Economic Development, Hong Kong